Trims & Packaging — Shop Terms
Ordering
- All trims and packaging items are custom-produced to your provided artwork and specifications
- Production begins after order confirmation and written artwork approval
- MOQ and lead times vary by product type and will be confirmed prior to order
Artwork Requirements
It is the buyer's responsibility to ensure all submitted artwork is complete, accurate, and legally compliant with the requirements of the destination market. We are not responsible for errors or omissions in buyer-provided artwork.
Payment
- Payment terms will be confirmed at the time of order
- Accepted methods: Visa, Mastercard, American Express, Apple Pay, Google Pay, PayPal
Cancellations
Orders cannot be cancelled once confirmed, as production begins promptly upon artwork approval.
Returns & Refunds
If you receive items with manufacturing defects or significant deviations from approved artwork, please contact us within 14 days of delivery at service@wearhongxiu.com with your order number and supporting photos. We will review and propose an appropriate resolution.
We do not accept returns arising from errors in buyer-provided artwork or specifications.
Shipping
- Trims and packaging are typically shipped together with your bulk swimwear order. Standalone shipments are also available upon request
- Orders over $200 qualify for free shipping
- All shipments are Ex-Factory China. Risk of loss transfers to the buyer once goods leave our facility
- Import duties and customs fees are the buyer's responsibility